Data Deletion Instructions

1. Disconnect access at the platform

You may remove S4 access from the connected platform’s own security, business-integrations, or authorized-app settings. Revoking access prevents future API requests but may not automatically delete information already stored for legitimate service, security, or legal purposes.

Disconnecting a Google connection stops Workden from starting new work through that stored connection; a request already sent may finish. Removing Workden access in your Google Account can affect other Workden Google connections in the same Google project. Review the permissions shown by Google before revoking access.

Google Calendar events and Meet links already created remain in your Google Calendar when you disconnect Workden or delete your Workden workspace. Manage or delete those events in Google Calendar, or use Workden’s supported owner-approved cancellation flow before disconnecting.

2. Delete an S4 workspace

A workspace owner can export supported workspace records in CSV format and request deletion of the workspace. Only an owner of the workspace can request its deletion. Deletion is scheduled after a 30-day grace period, during which the owner can cancel the request; after that, workspace data is deleted or de-identified, except billing, tax, credit, and audit records we must keep.

If you are a customer of a business that uses S4, please contact that business about your information. We will help it respond to your request.

3. Send a deletion request

Email rajat@s4aiagency.com with the subject "Data Deletion Request." Include the name of the person or business, the connected platform, the relevant username or account identifier, and enough information for us to locate the account. Do not send passwords, access tokens, app secrets, or government identification unless we specifically request an approved verification method.

4. Verification and completion

We will verify the requester’s identity and authority before deleting business or connected-account data. After verification, we will delete or de-identify applicable profile data, OAuth credentials, stored platform content and metadata, and other personal information that is not required for security, fraud prevention, legal compliance, or dispute resolution.

We aim to acknowledge verified requests promptly and complete them within 30 days. If a lawful exception or unusual technical issue requires more time, we will explain the reason and next step.

5. Recovery copies

Deletion from active systems does not immediately remove encrypted recovery copies. Those copies expire through the backup retention schedule described in our Privacy Policy.

Questions

For questions about deletion or account disconnection, contact rajat@s4aiagency.com or write to S4 AI LLC, 10604 Rippling Stream Dr NW, Concord, NC 28027.