CUSTOMER RELATIONSHIP MANAGEMENT

Keep your customers close. Your next steps closer.

One workspace for leads, customer details, conversations and the work that follows. Give your team a shared place to pick up the next step.

workdenIllustrative workspace
Every relationship. A next step.
CS
Cedarline SoftwareDiscovery call
Jamie
NS
Northpeak StudioReview introduction
Alex
JS
Juniper SupplyFollow up
Jamie
The conversation stays with the contact.

HOW WORKDEN HELPS

The context you need, without the chasing.

01

Know who you’re working with

Keep business and contact details alongside the conversation. Bring existing customers in through the supported CSV import, or review researched prospects before adding them to Leads.

02

Make the next step clear

Follow leads through your pipeline, keep appointments and assigned work visible, and check what needs attention. A customer relationship should not depend on someone remembering the last conversation.

03

Keep the team connected

Use workspace access and member roles to organize who can work with your business. Keep customer history, messages and approvals in the same place as the work.

DIFFERENT BUSINESSES. SHARED NEEDS.

Built around relationships.

Customers to understand. Conversations to continue. Work to move forward.

Agencies & studios

Keep enquiries, client conversations and the next handoff together.

Consultants & advisors

Carry relationship context from the first introduction to the next meeting.

B2B sales teams

Review business prospects and keep follow-up tied to the lead.

Service businesses

Connect customer conversations with appointments and assigned work.

Explore the CRM

A few useful answers

Is Workden only for home-service companies?

No. The CRM brings together customer records, leads, conversations and next steps for different kinds of businesses. Agencies, consultants, B2B sales teams and service teams can discuss their workflow with us. We’ll confirm the fit and setup before access.

Can I bring in existing customers?

Workden includes a customer CSV import. The supported fields and import checks determine what can be brought across. For a larger migration, discuss the source system, record types and volume with us first.

How do Prospects and the CRM work together?

Prospects researches public business information and presents candidates for review. You choose what enters Leads. Adding a record keeps outreach on hold; it does not automatically email the business.

PLANNING FOR A LARGER TEAM?

Let’s talk about your business.

Bring your workflow, integrations and rollout requirements. We’ll work through the fit together.

Explore enterprise

See your next step in Workden.

Explore the product tour or tell us about your business.

Join the waitlist Watch the walkthrough